FAQ's
Ottoman Jewels is a curated collection of authentic Turkish jewelry inspired by the opulence and elegance of the Ottoman Era. Our handcrafted pieces celebrate the rich cultural heritage of Turkey, offering a blend of traditional designs and modern aesthetics.
Yes, all our jewelry pieces are meticulously handcrafted by skilled artisans who bring to life the intricate designs and techniques that define Ottoman jewelry. Each piece is a masterpiece of craftsmanship and dedication.
Our jewelry is crafted using high-quality materials such as gold plating and sterling silver. We also incorporate genuine gemstones that add a touch of elegance and color to our creations.
Yes, we offer international shipping to bring the beauty of Ottoman Jewels to customers around the world. Shipping details and costs can be found on our Shipping page.
To keep your Ottoman jewelry looking its best, we recommend storing it in a cool, dry place and avoiding exposure to harsh chemicals or extreme temperatures. For detailed care instructions, please refer to our Care Guide.
While we offer a curated collection, we understand the desire for unique pieces. We currently do not offer customization options, but we continuously strive to bring you a diverse range of designs that capture the essence of Ottoman heritage.
We want you to be satisfied with your purchase. If you’re not completely happy with your jewelry, please refer to our Returns & Exchanges policy for information on how to initiate a return or exchange.
Most of our gold-plated rings comes with adjustable or free size. As for our Silver collection, the rings do come in sizes. Our Ring Size Guide provides step-by-step instructions on how to measure your ring size accurately. You can find this guide on our website to ensure a perfect fit.
If you have any questions, inquiries, or need assistance, you can reach our dedicated customer support team by emailing info@ottomanjewels.com. We’re here to help!